Previous incidents

November 2024
Nov 14, 2024
1 incident

Delays in obtaining realtime data on Web3 API

Degraded

Resolved Nov 15 at 05:27pm CET

We have pushed a fix for the issue. The services are recovering and will reach realtime soon.

1 previous update

October 2024
Oct 23, 2024
1 incident

Service Disruption: Get Native & ERC20 Token Balances by Wallet

Degraded

Resolved Oct 23 at 12:39pm CEST

A fix has been implemented for the getWalletTokenBalancesPrice endpoint. When calling this endpoint, the response will now include all token balances with the excludeUnverifiedContracts parameter set to true

1 previous update

September 2024
Sep 20, 2024
1 incident

Short service degradation

Degraded

Resolved Sep 20 at 12:31am CEST

We have fixed the service degradation and are also working on a long-term fix

1 previous update

Sep 05, 2024
1 incident

Outage in RPC method endpoints

Downtime

Resolved Sep 05 at 01:01pm CEST

The fix has been implemented. We are now taking steps to mitigate and ensure it doesn't happen in the future.

1 previous update

Sep 03, 2024
2 incidents

Limited number of EVM Data APIs are currently experiencing downtime.

Degraded

Resolved Sep 03 at 10:12am CEST

We have resolved the issue and we are now investigating to ensure and prevent it from happening in the future.

2 previous updates

Temporary RPC Methods Disruption

Downtime

Resolved Sep 03 at 09:15am CEST

Our team identified the issue, and implemented a fix. We are now taking steps to mitigate and ensure it doesn't happen in the future.

1 previous update

Sep 02, 2024
1 incident

EVM Data APIs are currently experiencing delays in real time data.

Degraded

Resolved Sep 02 at 01:40pm CEST

We have resolved the issue and now investigating to prevent it in the future.

2 previous updates