Previous incidents

August 2024
Aug 25, 2024
1 incident

Delays in Webhook Delivery for Streams API

Degraded

Resolved Aug 25 at 04:26pm CEST

We have identified the root cause and implemented a fix and the affected services are back online.

1 previous update

Aug 12, 2024
1 incident

Polygon Data APIs are currently experiencing delays in real time data.

Degraded

Resolved Aug 12 at 07:56pm CEST

The impacted services have been restored, and we will continue monitoring the situation to ensure the stability of the endpoints.

1 previous update

July 2024
Jul 31, 2024
1 incident

EVM Data APIs are currently experiencing delays in real time data.

Degraded

Resolved Jul 31 at 10:28pm CEST

We have resolved the issue and now investigating to prevent it in the future.

1 previous update

Jul 24, 2024
1 incident

EVM Data APIs are currently experiencing delays in real time data.

Degraded

Resolved Jul 24 at 04:40pm CEST

The impacted services have been restored, and we will continue monitoring the situation to ensure the stability of the endpoints.

1 previous update

Jul 23, 2024
1 incident

EVM Data APIs are currently experiencing delays in real time data.

Degraded

Resolved Jul 23 at 06:25pm CEST

The impacted services have been restored, and we will continue monitoring the situation to ensure the stability of the endpoints.

1 previous update

Jul 22, 2024
1 incident

NFT EVM related endpoints are currently experiencing issues.

Degraded

Resolved Jul 22 at 05:08pm CEST

The affected services have been recovered and we will continue to monitor the situation to ensure the stability of the NFT related endpoints.

3 previous updates

Jul 21, 2024
1 incident

Brief service interruption

Degraded

Resolved Jul 21 at 05:03am CEST

All Fantom endpoints finished recovering. Full service recovery complete.

2 previous updates

Jul 19, 2024
2 incidents

ERC20 Balance and Wallet History endpoints affected

Degraded

Resolved Jul 19 at 10:00pm CEST

The fix has been applied and services should be online again. We will continue to monitor the system to ensure continued stability.

1 previous update

Increased data latency on EVM chains

Degraded

Resolved Jul 19 at 02:39pm CEST

The fix has been applied and services should be online again. We will continue to monitor the system to ensure continued stability.

1 previous update

Jul 18, 2024
1 incident

Binance Smart Chain (BSC) NFT related endpoints are currently experiencing is...

Degraded

Resolved Jul 18 at 08:07pm CEST

The fix has been applied and services should be back online. We will continue to monitor the system to ensure continued stability.

2 previous updates

Jul 17, 2024
1 incident

Binance Smart Chain (BSC) NFT related endpoints are currently experiencing is...

Degraded

Resolved Jul 17 at 10:41am CEST

A fix has been deployed and the services should be back online. We will continue to monitor the system to ensure ongoing stability.

3 previous updates

Jul 16, 2024
1 incident

ERC20 transfer data delayed.

Degraded

Resolved Jul 17 at 12:19am CEST

ERC20 related endpoints delay has been resolved.

1 previous update

Jul 10, 2024
3 incidents

Binance Smart Chain (BSC) price endpoints are currently experiencing out of s...

Degraded

Resolved Jul 11 at 10:31am CEST

The services have been fully restored and are now working in real time. We will keep monitoring the system to ensure everything continues to be stable.

2 previous updates

BSC related services (erc20 transfers, wallet history) are currently experien...

Degraded

Resolved Jul 11 at 09:15am CEST

We have identified the root cause and implemented a fix and the affected services are back online.

1 previous update

Delay in Webhook Delivery for BSC Mainnet Streams

Resolved Jul 10 at 10:27am CEST

We have identified the root cause and implemented a fix. Webhook delivery is now back to real-time.

Jul 09, 2024
2 incidents

Fantom related services are currently experiencing out of sync issues.

Degraded

Resolved Jul 13 at 06:00am CEST

The issue has been identified, and services have been fully restored. We will continue to monitor the system to ensure ongoing stability.

2 previous updates

The getcontractlogs and getcontractEvents endpoints have a delay in the retur...

Degraded

Resolved Jul 09 at 08:32pm CEST

We have identified the root cause and the issue was fixed.

2 previous updates

June 2024
Jun 27, 2024
1 incident

Increased data latency across EVM chains.

Degraded

Resolved Jun 27 at 11:23am CEST

The issue has been identified and the services have been fully restored. We will keep monitoring the system to ensure everything continues to be stable.

1 previous update

Jun 24, 2024
1 incident

Increased error rate for multiple endpoints for the Polygon Chain.

Downtime

Resolved Jun 24 at 06:52pm CEST

The issue has been identified and the services have been fully restored. We will keep monitoring the system to ensure everything continues to be stable.

1 previous update

Jun 10, 2024
1 incident

Increased data latency across the EVM chains.

Degraded

Resolved Jun 10 at 05:00pm CEST

The issue has now been resolved, and the services are fully back online. The team will further investigate the root cause to ensure and prevent future downtime.

1 previous update

Jun 05, 2024
1 incident

Increased data latency across the EVM chains.

Degraded

Resolved Jun 05 at 06:01pm CEST

The issue has now been resolved, and the services are fully back online. The team will further investigate the root cause to ensure and prevent future downtime.

1 previous update

Jun 04, 2024
2 incidents

Aptos Mainnet & Testnet Stream Downtime

Downtime

Resolved Jun 08 at 01:56pm CEST

The issue has now been resolved, and the services are fully back online.

1 previous update

BSC Mainnet NFT Endpoint Issues

Downtime

Resolved Jun 04 at 10:31am CEST

The issue has now been resolved and the services are fully back online; the team will investigate more about the root cause to ensure and prevent future down time.

1 previous update