Previous incidents
Delays in Webhook Delivery for Streams API
Resolved Aug 25, 2024 at 2:26pm UTC
We have identified the root cause and implemented a fix and the affected services are back online.
1 previous update
Polygon Data APIs are currently experiencing delays in real time data.
Resolved Aug 12, 2024 at 5:56pm UTC
The impacted services have been restored, and we will continue monitoring the situation to ensure the stability of the endpoints.
1 previous update
EVM Data APIs are currently experiencing delays in real time data.
Resolved Jul 31, 2024 at 8:28pm UTC
We have resolved the issue and now investigating to prevent it in the future.
1 previous update
EVM Data APIs are currently experiencing delays in real time data.
Resolved Jul 24, 2024 at 2:40pm UTC
The impacted services have been restored, and we will continue monitoring the situation to ensure the stability of the endpoints.
1 previous update
EVM Data APIs are currently experiencing delays in real time data.
Resolved Jul 23, 2024 at 4:25pm UTC
The impacted services have been restored, and we will continue monitoring the situation to ensure the stability of the endpoints.
1 previous update
NFT EVM related endpoints are currently experiencing issues.
Resolved Jul 22, 2024 at 3:08pm UTC
The affected services have been recovered and we will continue to monitor the situation to ensure the stability of the NFT related endpoints.
3 previous updates
Brief service interruption
Resolved Jul 21, 2024 at 3:03am UTC
All Fantom endpoints finished recovering. Full service recovery complete.
2 previous updates
ERC20 Balance and Wallet History endpoints affected
Resolved Jul 19, 2024 at 8:00pm UTC
The fix has been applied and services should be online again. We will continue to monitor the system to ensure continued stability.
1 previous update
Increased data latency on EVM chains
Resolved Jul 19, 2024 at 12:39pm UTC
The fix has been applied and services should be online again. We will continue to monitor the system to ensure continued stability.
1 previous update
Binance Smart Chain (BSC) NFT related endpoints are currently experiencing is...
Resolved Jul 18, 2024 at 6:07pm UTC
The fix has been applied and services should be back online. We will continue to monitor the system to ensure continued stability.
2 previous updates
Binance Smart Chain (BSC) NFT related endpoints are currently experiencing is...
Resolved Jul 17, 2024 at 8:41am UTC
A fix has been deployed and the services should be back online. We will continue to monitor the system to ensure ongoing stability.
3 previous updates
ERC20 transfer data delayed.
Resolved Jul 16, 2024 at 10:19pm UTC
ERC20 related endpoints delay has been resolved.
1 previous update
Binance Smart Chain (BSC) price endpoints are currently experiencing out of s...
Resolved Jul 11, 2024 at 8:31am UTC
The services have been fully restored and are now working in real time. We will keep monitoring the system to ensure everything continues to be stable.
2 previous updates
BSC related services (erc20 transfers, wallet history) are currently experien...
Resolved Jul 11, 2024 at 7:15am UTC
We have identified the root cause and implemented a fix and the affected services are back online.
1 previous update
Delay in Webhook Delivery for BSC Mainnet Streams
Resolved Jul 10, 2024 at 8:27am UTC
We have identified the root cause and implemented a fix. Webhook delivery is now back to real-time.
Fantom related services are currently experiencing out of sync issues.
Resolved Jul 13, 2024 at 4:00am UTC
The issue has been identified, and services have been fully restored. We will continue to monitor the system to ensure ongoing stability.
2 previous updates
The getcontractlogs and getcontractEvents endpoints have a delay in the retur...
Resolved Jul 9, 2024 at 6:32pm UTC
We have identified the root cause and the issue was fixed.
2 previous updates
Increased data latency across EVM chains.
Resolved Jun 27, 2024 at 9:23am UTC
The issue has been identified and the services have been fully restored. We will keep monitoring the system to ensure everything continues to be stable.
1 previous update
Increased error rate for multiple endpoints for the Polygon Chain.
Resolved Jun 24, 2024 at 4:52pm UTC
The issue has been identified and the services have been fully restored. We will keep monitoring the system to ensure everything continues to be stable.
1 previous update
Increased data latency across the EVM chains.
Resolved Jun 10, 2024 at 3:00pm UTC
The issue has now been resolved, and the services are fully back online. The team will further investigate the root cause to ensure and prevent future downtime.
1 previous update
Increased data latency across the EVM chains.
Resolved Jun 5, 2024 at 4:01pm UTC
The issue has now been resolved, and the services are fully back online. The team will further investigate the root cause to ensure and prevent future downtime.
1 previous update
Aptos Mainnet & Testnet Stream Downtime
Resolved Jun 8, 2024 at 11:56am UTC
The issue has now been resolved, and the services are fully back online.
1 previous update
BSC Mainnet NFT Endpoint Issues
Resolved Jun 4, 2024 at 8:31am UTC
The issue has now been resolved and the services are fully back online; the team will investigate more about the root cause to ensure and prevent future down time.
1 previous update