Previous incidents

November 2024
Nov 14, 2024
1 incident

Delays in obtaining realtime data on Web3 API

Degraded

Resolved Nov 15, 2024 at 4:27pm UTC

We have pushed a fix for the issue. The services are recovering and will reach realtime soon.

1 previous update
October 2024
Oct 23, 2024
1 incident

Service Disruption: Get Native & ERC20 Token Balances by Wallet

Degraded

Resolved Oct 23, 2024 at 10:39am UTC

A fix has been implemented for the getWalletTokenBalancesPrice endpoint. When calling this endpoint, the response will now include all token balances with the excludeUnverifiedContracts parameter set to true

1 previous update
September 2024
Sep 20, 2024
1 incident

Short service degradation

Degraded

Resolved Sep 19, 2024 at 10:31pm UTC

We have fixed the service degradation and are also working on a long-term fix

1 previous update
Sep 05, 2024
1 incident

Outage in RPC method endpoints

Downtime

Resolved Sep 5, 2024 at 11:01am UTC

The fix has been implemented. We are now taking steps to mitigate and ensure it doesn't happen in the future.

1 previous update
Sep 03, 2024
2 incidents

Limited number of EVM Data APIs are currently experiencing downtime.

Degraded

Resolved Sep 3, 2024 at 8:12am UTC

We have resolved the issue and we are now investigating to ensure and prevent it from happening in the future.

2 previous updates

Temporary RPC Methods Disruption

Downtime

Resolved Sep 3, 2024 at 7:15am UTC

Our team identified the issue, and implemented a fix. We are now taking steps to mitigate and ensure it doesn't happen in the future.

1 previous update
Sep 02, 2024
1 incident

EVM Data APIs are currently experiencing delays in real time data.

Degraded

Resolved Sep 2, 2024 at 11:40am UTC

We have resolved the issue and now investigating to prevent it in the future.

2 previous updates