Previous incidents
API Service Disruption (AWS Outage)
Resolved Oct 20 at 10:47pm CEST
All services are now back in real time
3 previous updates
Binance Chain Performance Degradation
Resolved Oct 10 at 04:28pm CEST
On October 9th, we experienced a delay in our Binance Chain indexer, which fluctuated between 5–60 minutes behind real-time data for a period of roughly 4 hours. The issue was caused by an unexpected spike in network activity, and our systems did not scale quickly enough to handle the load.
As of 17:00 CET on October 9th, we implemented measures to improve our automatic scaling during traffic surges. Since then, performance has been stable and real-time indexing has fully recovered.
We cont...
1 previous update
Network Interruptions Impacting Web3API and Streams
Resolved Oct 07 at 11:00am CEST
A surge of malicious traffic caused intermittent disruptions to Web3API and Streams for approximately 20 minutes. The issue was mitigated by applying rate limits, scaling affected systems, and implementing additional safeguards.
All services are now fully restored and stable, and we continue to monitor closely.
2 previous updates
Increased errors on analytics endpoints
Resolved Oct 01 at 03:40pm CEST
We have identified the issue and a fix was deployed. All endpoints are now stable
1 previous update