Previous incidents
Solana Web3 APIs are currently experiencing delays in real time data.
Resolved Nov 23, 2025 at 7:27pm UTC
All services are now running in real-time now.
3 previous updates
Solana Web3 APIs are currently experiencing delays in real time data.
Resolved Nov 20, 2025 at 1:04pm UTC
All services are now running in real-time now.
2 previous updates
Data APIs are currently experiencing delays in real time data.
Resolved Nov 19, 2025 at 11:06am UTC
All services are now running in real-time now.
2 previous updates
API Service Disruption (AWS Outage)
Resolved Oct 20, 2025 at 8:47pm UTC
All services are now back in real time
3 previous updates
Binance Chain Performance Degradation
Resolved Oct 10, 2025 at 2:28pm UTC
On October 9th, we experienced a delay in our Binance Chain indexer, which fluctuated between 5–60 minutes behind real-time data for a period of roughly 4 hours. The issue was caused by an unexpected spike in network activity, and our systems did not scale quickly enough to handle the load.
As of 17:00 CET on October 9th, we implemented measures to improve our automatic scaling during traffic surges. Since then, performance has been stable and real-time indexing has fully recovered.
We cont...
1 previous update
Network Interruptions Impacting Web3API and Streams
Resolved Oct 7, 2025 at 9:00am UTC
A surge of malicious traffic caused intermittent disruptions to Web3API and Streams for approximately 20 minutes. The issue was mitigated by applying rate limits, scaling affected systems, and implementing additional safeguards.
All services are now fully restored and stable, and we continue to monitor closely.
2 previous updates
Increased errors on analytics endpoints
Resolved Oct 1, 2025 at 1:40pm UTC
We have identified the issue and a fix was deployed. All endpoints are now stable
1 previous update
Increased errors on Wallet History API
Resolved Sep 24, 2025 at 2:43pm UTC
We have identified the issue and pushed a fix. All services are back in a stable state.
Root cause: an internal routing configuration was mistakenly rolled back during an internal upgrade. This has been corrected and the endpoint is fully operational again.
We’re adding safeguards to prevent this from happening in the future.
1 previous update
Several EVM Data APIs are currently experiencing issues.
Resolved Sep 18, 2025 at 10:56am UTC
All services are now back online and running in real-time now. We continue to monitor the system to ensure service stability.
1 previous update
Stream and Data APIs are currently experiencing delays in real time data.
Resolved Sep 16, 2025 at 10:29am UTC
All services are now running in real-time now.
1 previous update
Stream and Data APIs are currently experiencing delays in real time data.
Resolved Sep 9, 2025 at 11:42pm UTC
All services are now running in real-time now.
3 previous updates
API Data Delay - ERC20 Swap Endpoints
Resolved Sep 3, 2025 at 2:00am UTC
The issue was resolved and all the data is back in real-time.
1 previous update
Stream and Data APIs on Ethereum are currently experiencing delays in real ti...
Resolved Sep 2, 2025 at 6:52am UTC
The root cause has been identified and fixed. The Ethereum data is now catching up and should be at real time soon.
1 previous update