Previous incidents

July 2024
Jul 31, 2024
1 incident

EVM Data APIs are currently experiencing delays in real time data.

Degraded

Resolved Jul 31 at 10:28pm CEST

We have resolved the issue and now investigating to prevent it in the future.

1 previous update

Jul 24, 2024
1 incident

EVM Data APIs are currently experiencing delays in real time data.

Degraded

Resolved Jul 24 at 04:40pm CEST

The impacted services have been restored, and we will continue monitoring the situation to ensure the stability of the endpoints.

1 previous update

Jul 23, 2024
1 incident

EVM Data APIs are currently experiencing delays in real time data.

Degraded

Resolved Jul 23 at 06:25pm CEST

The impacted services have been restored, and we will continue monitoring the situation to ensure the stability of the endpoints.

1 previous update

Jul 22, 2024
1 incident

NFT EVM related endpoints are currently experiencing issues.

Degraded

Resolved Jul 22 at 05:08pm CEST

The affected services have been recovered and we will continue to monitor the situation to ensure the stability of the NFT related endpoints.

3 previous updates

Jul 21, 2024
1 incident

Brief service interruption

Degraded

Resolved Jul 21 at 05:03am CEST

All Fantom endpoints finished recovering. Full service recovery complete.

2 previous updates

Jul 19, 2024
2 incidents

ERC20 Balance and Wallet History endpoints affected

Degraded

Resolved Jul 19 at 10:00pm CEST

The fix has been applied and services should be online again. We will continue to monitor the system to ensure continued stability.

1 previous update

Increased data latency on EVM chains

Degraded

Resolved Jul 19 at 02:39pm CEST

The fix has been applied and services should be online again. We will continue to monitor the system to ensure continued stability.

1 previous update

Jul 18, 2024
1 incident

Binance Smart Chain (BSC) NFT related endpoints are currently experiencing is...

Degraded

Resolved Jul 18 at 08:07pm CEST

The fix has been applied and services should be back online. We will continue to monitor the system to ensure continued stability.

2 previous updates

Jul 17, 2024
1 incident

Binance Smart Chain (BSC) NFT related endpoints are currently experiencing is...

Degraded

Resolved Jul 17 at 10:41am CEST

A fix has been deployed and the services should be back online. We will continue to monitor the system to ensure ongoing stability.

3 previous updates

Jul 16, 2024
1 incident

ERC20 transfer data delayed.

Degraded

Resolved Jul 17 at 12:19am CEST

ERC20 related endpoints delay has been resolved.

1 previous update

Jul 10, 2024
3 incidents

Binance Smart Chain (BSC) price endpoints are currently experiencing out of s...

Degraded

Resolved Jul 11 at 10:31am CEST

The services have been fully restored and are now working in real time. We will keep monitoring the system to ensure everything continues to be stable.

2 previous updates

BSC related services (erc20 transfers, wallet history) are currently experien...

Degraded

Resolved Jul 11 at 09:15am CEST

We have identified the root cause and implemented a fix and the affected services are back online.

1 previous update

Delay in Webhook Delivery for BSC Mainnet Streams

Resolved Jul 10 at 10:27am CEST

We have identified the root cause and implemented a fix. Webhook delivery is now back to real-time.

Jul 09, 2024
2 incidents

Fantom related services are currently experiencing out of sync issues.

Degraded

Resolved Jul 13 at 06:00am CEST

The issue has been identified, and services have been fully restored. We will continue to monitor the system to ensure ongoing stability.

2 previous updates

The getcontractlogs and getcontractEvents endpoints have a delay in the retur...

Degraded

Resolved Jul 09 at 08:32pm CEST

We have identified the root cause and the issue was fixed.

2 previous updates

June 2024
Jun 27, 2024
1 incident

Increased data latency across EVM chains.

Degraded

Resolved Jun 27 at 11:23am CEST

The issue has been identified and the services have been fully restored. We will keep monitoring the system to ensure everything continues to be stable.

1 previous update

Jun 24, 2024
1 incident

Increased error rate for multiple endpoints for the Polygon Chain.

Downtime

Resolved Jun 24 at 06:52pm CEST

The issue has been identified and the services have been fully restored. We will keep monitoring the system to ensure everything continues to be stable.

1 previous update

Jun 10, 2024
1 incident

Increased data latency across the EVM chains.

Degraded

Resolved Jun 10 at 05:00pm CEST

The issue has now been resolved, and the services are fully back online. The team will further investigate the root cause to ensure and prevent future downtime.

1 previous update

Jun 05, 2024
1 incident

Increased data latency across the EVM chains.

Degraded

Resolved Jun 05 at 06:01pm CEST

The issue has now been resolved, and the services are fully back online. The team will further investigate the root cause to ensure and prevent future downtime.

1 previous update

Jun 04, 2024
2 incidents

Aptos Mainnet & Testnet Stream Downtime

Downtime

Resolved Jun 08 at 01:56pm CEST

The issue has now been resolved, and the services are fully back online.

1 previous update

BSC Mainnet NFT Endpoint Issues

Downtime

Resolved Jun 04 at 10:31am CEST

The issue has now been resolved and the services are fully back online; the team will investigate more about the root cause to ensure and prevent future down time.

1 previous update

May 2024
May 10, 2024
1 incident

Higher latency on wallet token balances endpoint.

Resolved May 10 at 01:15pm CEST

We noticed an increase of latency on the wallet token balance endpoint on several EVM chains we support and the team is actively checking to restore the endpoint speed and reliability to its original state.